In 1967, Hegg Health Center opened its doors and began providing exceptional patient care to the Rock Valley and surrounding communities. Hegg Health Center receives its name in honor of Dr. Lester R. Hegg, who began his career treating patients among Indian reservations in South Dakota. Dr. Hegg practiced in Rock Valley from the time of the Great Depression until his passing in May 1967.
During his time in Rock Valley, Dr. Hegg delivered over 3,000 babies – including 22 sets of twins and one set of triplets. Dr. Hegg not only serviced local Rock Valley residents, but also traveled to Canton, Le Mars, and Sioux Center to visit patients there. It was the passion and commitment of Dr. Hegg that led the Betterment Council to plan and begin building a hospital bearing his name in 1963 to honor his 35 years of service to the community.
It is amazing to look back on our astounding history that has had a profound impact on health care, not only in Rock Valley, but throughout our communities as well. What was once a stand-alone hospital that resided in a large home on 14th Avenue is now an integrated health center with many amazing providers, staff, and services.
Take a look at the last 50 years of Hegg Health Center.
We serve together to heal body, mind, and spirit, To improve the health of our community, And to be good stewards of the resources entrusted to us.
About Rock Valley, Iowa
Rock Valley’s Motto, “A Place of Opportunities” is an accurate way of describing what is happening in our progressive and growing community. With record levels of housing, construction, commercial and industrial development, we are building on our past and planning for the future.
Many factors contribute to the quality of life our citizens enjoy and helps attract people and businesses to Rock Valley. Hegg Health Center provides quality health service through the clinic, hospital, assisted living, and nursing home. There are several active housing developments in the community that offer a wide range of housing options to those interested in building their new home. Job opportunities are plentiful in Rock Valley. A wide range of businesses are continually looking for educated and highly skilled employees to work for them. The Rock River provides numerous recreational activities, including trails, fishing, hunting, and camping opportunities. Our school systems have been recognized numerous times for their academic and athletic achievements.
As a recipient of Federal financial assistance, Hegg Health Center Avera does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Hegg Health Center Avera or through a contractor or any other entity with which programs or activities are arranged.
This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes of the Title 45 Code of Federal Regulations Part 80, 84, and 91.
Quality and Pricing
Across the state, Iowa hospitals offer an excellent value in health care. The quality of care in Iowa hospitals has been documented in nationwide studies. For example, a study reported in the Journal of the American Medical Association ranked Iowa sixth in the nation for quality of care provided to Medicare patients.
Health Insurance Portability and Accountability Act
The Health Insurance Portability and Accountability Act (HIPAA) is a broad law that covers health insurance and healthcare privacy information. This page briefly covers the law and generally describes what it means to you. You can also look below to find how to report practices you believe might not be in compliance with the HIPAA regulations.
To find detailed information about HIPAA you can go to the HIPAA page on the United States Department of Health & Human Services website.
HIPAA is a broad law that:
- Protects health insurance as workers change jobs or become unemployed
- Provides for privacy, security and confidentiality of health information
- Makes it illegal to release health information to inappropriate parties or to fail to protect health information from release.
Confidential or protected health information (PHI) is any health information that includes any of the following:
- Patient identity
- Medical record number
- Social security number
- Any other personal information that patients are asked to provide
Confidential health information may also include:
- Why a person is sick or in the hospital
- What treatments and medications patients may receive
- Other observations about patient’s condition or past health conditions
Reporting Non-compliance with HIPAA
Hegg Health Center remains committed to protecting medical information about our patients. We are required by law to:
- Keep medical information about patients private
- Give patients notice of our privacy practices as it relates to our intended use and disclosures of medical information about them
- Follow the terms of the notice that is currently in effect
If you are concerned that privacy rights may have been violated, or if you have questions, please do one of the following:
- Contact the Hegg Health Center Compliance Officer at (712) 476-8060 or (712) 476-8119, or email at firstname.lastname@example.org
- Call the Avera Health Compliance Hot Line at 1-888-881-8395
- Go to the online HIPAA Occurrence Report Page
You may use the online form to report practices you believe may not be in compliance with laws, regulations or our own policies. Under no circumstance will you be penalized or retaliated against for filing a complaint in good faith.
Community Health Needs Assessment
Under the Patient Protection and Affordable Care Act, 501(c)3 hospitals are required to conduct a Community Health Needs Assessment (CHNA) once every three years and adopt an implementation strategy to meet the community needs identified through the assessment. As defined by the Catholic Health Association (CHA), a CHNA is a systematic process involving the community, to identify and analyze community health needs and assets in order to prioritize, plan and act upon unmet community health needs. An implementation strategy is Hegg Health Center’s plan for addressing community health needs, including health needs identified in the community health needs assessment.
Our mission states that “We serve together to heal body, mind and spirit, to improve the health of our community, and to be good stewards of the resources entrusted to us.” Our vision is to provide “exceptional service, extraordinary care, to every person.” By following our mission and vision on a daily basis we feel that we have the ability to help improve our community.
Although conducting a CHNA is an IRS requirement, our mission is to be “good stewards”. Through the CHNA process, the hospital is better able to understand the needs of our community, which allows us to live out our mission and make a significant difference in the communities we serve.
Hegg Health Center has served the community in multitude of areas. With the CHNA, it allows Hegg Health Center to have a better understanding of the community’s needs and to create a plan based on those needs.
Section 1557 of the Patient Protection and Affordable Care Act
Section 1557 is the nondiscrimination provision of the Affordable Care Act (ACA). The law prohibits discrimination on the basis of race, color, national origin, sex, age, or disability in certain health programs or activities. Section 1557 builds on long-standing and familiar Federal civil rights laws: Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Age Discrimination Act of 1975. Section 1557 extends nondiscrimination protections to individuals participating in:
- Any health program or activity any part of which received funding from HHS
- Any health program or activity that HHS itself administers
- Health Insurance Marketplaces and all plans offered by issuers that participate in those Marketplaces.
Section 1557 has been in effect since its enactment in 2010 and the HHS Office for Civil Rights has been enforcing the provision since it was enacted. If you believe you have been discriminated against on one of the bases protected by Section 1557, you may file a complaint with OCR.
ATTENTION HEGG HEALTH CENTER PATIENTS: If you speak Spanish, Chinese, Vietnamese, Servo-Coratian, German, Arabic, Laotian, Korean, Hindi, French, Pennsylvanian Dutch, Thai, Tagalog, Karen or Russian, language assistance services, free of charge, are available to you. Call 1-712-476-8176 (TTY:1-712-476-8176).