In 1967, Hegg Memorial Health Center opened its doors and began providing exceptional patient care to the Rock Valley and surrounding communities. Hegg Memorial Health Center receives its name in honor of Dr. Lester R. Hegg, who began his career treating patients among Indian reservations in South Dakota. Dr. Hegg practiced in Rock Valley from the time of the Great Depression until his passing in May 1967.
During his time in Rock Valley, Dr. Hegg delivered over 3,000 babies – including 22 sets of twins and one set of triplets. Dr. Hegg not only serviced local Rock Valley residents, but also traveled to Canton, Le Mars, and Sioux Center to visit patients there. It was the passion and commitment of Dr. Hegg that led the Betterment Council to plan and begin building a hospital bearing his name in 1963 to honor his 35 years of service to the community.
It is amazing to look back on our astounding history that has had a profound impact on health care, not only in Rock Valley, but throughout our communities as well. What was once a stand-alone hospital that resided in a large home on 14th Avenue is now an integrated health center with many amazing providers, staff, and services.
Take a look at the last 50 years of Hegg Memorial Health Center.
We serve together to heal body, mind, and spirit, To improve the health of our community, And to be good stewards of the resources entrusted to us.
About Rock Valley, Iowa
Rock Valley’s Motto, “A Place of Opportunities” is an accurate way of describing what is happening in our progressive and growing community. With record levels of housing, construction, commercial and industrial development, we are building on our past and planning for the future.
Many factors contribute to the quality of life our citizens enjoy and helps attract people and businesses to Rock Valley. Hegg Memorial Health Center provides quality health service through the clinic, hospital, assisted living, and nursing home. There are several active housing developments in the community that offer a wide range of housing options to those interested in building their new home. Job opportunities are plentiful in Rock Valley. A wide range of businesses are continually looking for educated and highly skilled employees to work for them. The Rock River provides numerous recreational activities, including trails, fishing, hunting, and camping opportunities. Our school systems have been recognized numerous times for their academic and athletic achievements.
As a recipient of Federal financial assistance, Hegg Memorial Health Center Avera does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Hegg Memorial Health Center Avera or through a contractor or any other entity with which programs or activities are arranged.
This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes of the Title 45 Code of Federal Regulations Part 80, 84, and 91.
Quality and Pricing
Health Insurance Portability and Accountability Act
To find detailed information about HIPAA you can go to the HIPAA page on the United States Department of Health & Human Services website.
HIPAA is a broad law that:
- Protects health insurance as workers change jobs or become unemployed
- Provides for privacy, security and confidentiality of health information
- Makes it illegal to release health information to inappropriate parties or to fail to protect health information from release.
Confidential or protected health information (PHI) is any health information that includes any of the following:
- Patient identity
- Medical record number
- Social security number
- Any other personal information that patients are asked to provide
Confidential health information may also include:
- Why a person is sick or in the hospital
- What treatments and medications patients may receive
- Other observations about patient’s condition or past health conditions
Reporting Non-compliance with HIPAA
Hegg Memorial Health Center remains committed to protecting medical information about our patients. We are required by law to:
- Keep medical information about patients private
- Give patients notice of our privacy practices as it relates to our intended use and disclosures of medical information about them
- Follow the terms of the notice that is currently in effect
If you are concerned that privacy rights may have been violated, or if you have questions, please do one of the following:
- Contact the Hegg Memorial Health Center Compliance Officer at (712) 476-8060 or (712) 476-8119, or email firstname.lastname@example.org
- Call the Avera Health Compliance Hot Line at 1-888-881-8395
- Go to the online HIPAA Occurrence Report Page
You may use the online form to report practices you believe may not be in compliance with laws, regulations or our own policies. Under no circumstance will you be penalized or retaliated against for filing a complaint in good faith.
Community Health Needs Assessment
Our mission states that “We serve together to heal body, mind and spirit, to improve the health of our community, and to be good stewards of the resources entrusted to us.” Our vision is to provide “exceptional service, extraordinary care, to every person.” By following our mission and vision on a daily basis we feel that we have the ability to help improve our community.
Although conducting a CHNA is an IRS requirement, our mission is to be “good stewards”. Through the CHNA process, the hospital is better able to understand the needs of our community, which allows us to live out our mission and make a significant difference in the communities we serve.
Hegg Memorial Health Center has served the community in multitude of areas. With the CHNA, it allows Hegg Memorial Health Center to have a better understanding of the community’s needs and to create a plan based on those needs.
Section 1557 of the Patient Protection and Affordable Care Act
- Any health program or activity any part of which received funding from HHS
- Any health program or activity that HHS itself administers
- Health Insurance Marketplaces and all plans offered by issuers that participate in those Marketplaces.
Section 1557 has been in effect since its enactment in 2010 and the HHS Office for Civil Rights has been enforcing the provision since it was enacted. If you believe you have been discriminated against on one of the bases protected by Section 1557, you may file a complaint with OCR.
ATTENTION HEGG MEMORIAL HEALTH CENTER PATIENTS: If you speak Spanish, Chinese, Vietnamese, Servo-Coratian, German, Arabic, Laotian, Korean, Hindi, French, Pennsylvanian Dutch, Thai, Tagalog, Karen or Russian, language assistance services, free of charge, are available to you. Call 1-712-476-8176 (TTY:1-712-476-8176).