(712) 476-8000
1202 21st Avenue Rock Valley IA 51247
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Emergency Services

Emergency Services

When timing is everything, the Emergency Department at Hegg Health Center is here for you.

If you are experiencing chest pains, call 9-1-1 immediately.

If you can safety get yourself to the emergency room, or if you have someone to drive you, get to the ER as soon as possible. If you are not able to get yourself to the hospital, call 9-1-1.

Emergency Medicine

The Emergency Department at Hegg Health Center Avera is comprised of board certified medical professionals and registered nurses, experienced in treating patients with emergency conditions. Our goal is to offer the best possible patient care and customer service. We are committed to this goal and to exceeding your expectations.

Emergency Room Procedure

Your medical treatment will begin with a registered nurse completing a brief exam, including gathering information related to your visit, as well as your past medical history.

Treatment

You will then be seen by a certified emergency care provider. Depending on the reason for your visit, blood or urine samples may be taken. An Emergency department evaluation could take three hours or longer depending on your needs.

Re-Evaluation

Once your test results are available, the emergency care provider will reassess you. Your results and condition will determine need for further treatment. At this time you may be discharged to home, admitted to the hospital, or possibly transferred to a larger care facility.

Discharge

When you are discharged from the Emergency Department you will be given written after-care instructions to follow at home. Once you return home, it is very important to follow-up with your provider or the referral provider that was given to you.

Be assured that if you have to visit the Emergency Department, your health is our highest concern and our highly trained medical staff is here to provide the best medical care. If you have any questions after discharge, or if there is anything more we can do for you, please feel free to call (712) 476-8040.

Patient Satisfaction

Hegg Health Center’s Emergency Department is committed to providing quality care and achieving the highest levels of patient satisfaction.

To help us meet our goal of excellence, shortly after your visit to the Emergency Department, you may be contacted by mail to participate in a patient survey. Your response to this survey is an important part of our continuous efforts to meet our commitment to you.

 

 

 

 

 

 

 

 

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