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PRESS RELEASE: Virtual Visits and Other Changes in Clinic Care During COVID-19 Outbreak

April 3, 2020
Media Contact: Ashley Van Maanen, 712-476-8099 or ashley.vanmaanen@hegghc.org 

Virtual Visits and Other Changes in Clinic Care During COVID-19 Outbreak

Hegg Medical Center is enhancing its clinic practices in order to protect patients and employees, while conserving resources during the COVID-19 outbreak.

Patients may now have more appointments scheduled as virtual visits instead of in-person visits. Virtual visits are face-to-face visits via smartphone, tablet or computer using the AveraNOW application. If any medications are needed, these can be prescribed via the virtual visit.

“We are grateful to have technology at our fingertips, allowing the medical providers a way to care for patients virtually, when possible.,” said Glenn Zevenbergen, Hegg Health Center CEO.

Regardless of your healthcare need or concern, we are requesting that our patients call the clinic at 712-476-8100. Our care team will provide guidance and direction to best and safely care for you.

Symptoms of COVID-19 are fever over 100 degrees, cough and shortness of breath. Anyone who feels they may have this virus are asked to call 712-476-8100 first before visiting the clinic in person.

Patients with upper respiratory symptoms who are going to be seen in a clinic are asked to report these symptoms in advance by phone. Not reporting these symptoms puts health care workers at risk. If exposed, health care workers may need to be in isolation and are unable to care for patients for weeks.

Hegg Medical Clinic is still here to address our communities health needs. Everything we are doing is to keep patients and employees safe, while conserving our resources.

Hegg Medical Clinic’s asks for the public’s help to “flatten the curve” and slow the spread of COVID-19. Here’s what you can do:

  • Stay home. Work from home if you can, avoid crowds, buy only what you need, and call your pharmacy about drug refill limits.
  • Practice good hygiene: Wash your hands often, cover your cough or sneeze, and disinfect shared spaces.
  • If you do get sick, isolate at home.

Learn more at Hegghc.org/COVID-19

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