Emergency Department
When there’s an emergency, every second counts.
Hegg Health Center in Rock Valley, Iowa is here for you 24/7 in your time of great need.
Our emergency room (ER) is located on our campus at 1202 21st Ave, Rock Valley, IA 51247.
Emergency Medicine
The Emergency Department at Hegg Health Center is comprised of board certified medical professionals, registered nurses, and patient care technicians experienced in treating patients with emergency conditions. Our goal is to offer the best possible patient care and customer service. We are committed to this goal and to exceeding your expectations.
Emergency Room Procedure
Your medical treatment will begin with a registered nurse completing a brief exam, including gathering information related to your visit, as well as your past medical history.
Treatment
You will then be seen by a certified emergency care provider. Depending on the reason for your visit, blood or urine samples may be taken. An Emergency department evaluation could take three hours or longer depending on your needs.
Re-Evaluation
Once your test results are available, the emergency care provider will reassess you. Your results and condition will determine need for further treatment. At this time you may be discharged to home, admitted to the hospital, or possibly transferred to a larger care facility.
Discharge
When you are discharged from the Emergency Department you will be given written after-care instructions to follow at home. Once you return home, it is very important to follow-up with your provider or the referral provider that was given to you.
Be assured that if you have to visit the Emergency Department, your health is our highest concern and our highly trained medical staff is here to provide the best medical care. If you have any questions after discharge, or if there is anything more we can do for you, please feel free to call (712) 476-8040.
When to go to the emergency room (ER)
Each illness or injury is different. It’s important to figure out how serious your situation is. If the injury or illness is life-threatening or could cause permanent disability, go to the ER.
If it’s a life-threatening emergency, call 911 so first responders can provide care right away. Hegg Health Center’s emergency department is open 24 hours a day, 7 days a week.
Some symptoms or health issues that may need an ER visit include:
- Chest pain or difficulty breathing
- Weakness or numbness on one side of the body
- Slurred speech
- Vision problems, such as double vision or loss of vision
- Severe dizziness
- Broken bones or dislocated joints
- Head injuries, loss of consciousness, fainting, confusion, or seizures
- Burns with blisters
- Severe abdominal pain
- Uncontrolled bleeding
- Larger cuts that may require stitches
- Fever over 103 degrees or fever with a rash
- Vaginal bleeding during pregnancy
- Poisoning
- Mental health crisis
Patient Satisfaction
Hegg Health Center’s Emergency Department is committed to providing quality care and achieving the highest levels of patient satisfaction.
To help us meet our goal of excellence, shortly after your visit to the Emergency Department, you may be contacted by mail to participate in a patient survey. Your response to this survey is an important part of our continuous efforts to meet our commitment to you.